# Web & Workplace Operations

URL: https://avispa.ai/agent-teams/web-and-workplace-operations/

IT & Infrastructure team

Keeps your public site, remote access and people systems honest: failed or unserved deployments found early, every internal hostname stated as protected or not, and training, time and access records kept in step for joiners and leavers.

## Who's on the team

- **Workplace Operations Lead** · Lead · Owns every approval gate.
- **Change and Release Engineer** · Applies approved changes and verifies the result.
- **Edge DNS Analyst** · Checks DNS and tunnel drift every month.
- **Security Awareness Coordinator** · Writes the monthly security awareness report.
- **Web Delivery Engineer** · Checks deployment health every day and investigates failed deployments.
- **People Systems Analyst** · Keeps training, timesheet and access records in step, with a weekly timesheet completion check.
- **Zero Trust Access Engineer** · Reviews remote access every week, stating which internal hostnames have an access application in front of them.

## How a team arrives

1. 1 · **Import** · Arrives switched off
2. 2 · **Connect** · Credentials stay with you
3. 3 · **Discovery** · Learns how you work
4. 4 · **You approve** · Its plan and its limits
5. 5 · **Activate** · Routines switch on

## Controls it works inside

- Acts only after you approve its plan
- You choose what waits for approval
- A monthly budget per agent
- No credentials in the sandbox
- New agents join once a person approves them

- Only the Change and Release Engineer and the Workplace Operations Lead can make changes. Every other grant is read-only.
- A change recorded as applied is verified in place.

**More: when and where it works, and what it documents**

## When it works

- **Daily Deployment Health** · Weekdays at 08:30
- **Monthly DNS and Tunnel Drift** · The 1st of each month at 09:00
- **Monthly Security Awareness Report** · The 1st of each month at 11:00
- **Weekly Access Review** · Wednesdays at 10:00
- **Weekly Timesheet Completion** · Mondays at 09:30

Routines arrive switched off. You turn each one on.

## Where it works

- ClickTime
- Cloudflare
- Cloudflare Zero Trust
- Freshservice
- KnowBe4
- KnowBe4 SCIM
- Slack
- Vercel

Each connection is granted per agent, read-only or full. [All integrations](https://avispa.ai/integrations/)

## What it documents

- A daily deployment health check.
- Weekly access reviews.
- Monthly DNS and tunnel drift and security awareness reports.

[All agent teams](https://avispa.ai/agent-teams/) · [Next: Workplace Tenant Administration](https://avispa.ai/agent-teams/workplace-tenant-administration/)

## Onboard Web & Workplace Operations with us.

[Book a demo](https://avispa.ai/book-a-demo/) · [Watch it work](https://avispa.ai/#watch)